The service level management process is an important part of the Service Design Stage of the ITIL Service Lifecycle. The service level management process consists of key activities that are within the scope of ITIL service level management process that enables the service level management process’s objectives and goals to be realized and service levels […]
7 Elements of the Six Sigma Project Charter
Most Six Sigma projects follow the DMAIC protocol. As you would learn during online Six Sigma Green Belt courses on the topic, DMAIC stands for Define, Measure, Analyze, Improve, and Control. In this article, we will focus on the first element of the Six Sigma approach – The six Sigma Define Phase – and the most […]
What is the Relation Between Reserve Analysis and Risk Management?
In project management, there are always risks. According to PMI Certification Training, even if a solid Risk Management is applied, there might still be extra costs or time needs, during the project. Reserve analysis helps to analyze the reserves of a project. How does the reserve analysis help to reach the project goals? What are […]
Resume for New Graduates: How To Create An Impactful Resume?
Are you in a chicken or egg situation? Wondering how to get a job? Everyone is asking for experience and unless you start somewhere you won’t get experience? How to create an impactful resume so that you get noticed and have the edge over others? Let us explore the tips for creating a good resume […]
ITIL Definitions: How Well Can You Define Your Business Cases and Risks?
If you’re an owner of an IT company or the head of an IT service provider division, there are some important ITIL definitions that you need to know by heart. The most important of these ITIL definitions are the ITIL definition for The Business Case and the ITIL foundation training definition for Risk. These ITIL definitions […]