Performance measurements are one of the key principles to take into account when designing processes for an IT services according to certified online ITIL courses. These designs take place during the ITIL Service Design stage, which follows on the Service Strategy stage of the ITIL lifecycle. When designing new ITIL processes or changing existing processes, […]
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Project baseline refers to a snapshot of the project taken at a certain time. For instance, a project baseline is taken once the project planning process is finished, and later. The objective of project baseline is seeing how far the actual results deviated from the plans. So these plans are compared to the project baseline. […]
IT Architecture Design is one of the important aspects of Service Design as explained in ITIL training. The purpose of IT architecture is to build a solid foundation on which new services or updates of existing services can be built – similar to building a solid foundation for a new building. The work of architectural […]
In project management, there are ten knowledge areas. The first one is the project integration management. And the first project integration management process is developing project charter. Then the second process begins, and as defined in project management professional certification it is developing project management plan. Develop Project Management Plan Process belongs to the planning […]
Different project perspectives can be determined according to the side you are standing. A project is a complex endeavor with a beginning and an end. The project creates a unique product, service or result at the end of the project life cycle. There are internal and external stakeholders involved in a project and the project […]
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