Performance measurements are one of the key principles to take into account when designing processes for an IT services according to certified online ITIL courses. These designs take place during the ITIL Service Design stage, which follows on the Service Strategy stage of the ITIL lifecycle. When designing new ITIL processes or changing existing processes, […]
10 Steps for Creating a Pareto Chart
In the context of Six Sigma, the Pareto Chart is a member of the 7 QC Tools and is a valuable tool for the Measure phase of the DMAIC process. The Pareto Chart is named after Vilfredo Pareto, a 19th-century economist; who postulated that a large share of wealth is owned by a small percentage […]
ITIL Service Design: How Does Service Design fit into the ITIL Service Lifecycle?
The ITIL Service Lifecycle consists of five stages: Service Strategy, ITIL Service Design, Service Transition Service Operation and Continual Service Improvement. All of these are interlinked and without any one of these steps, a service can not be effectively developed and managed. The concept of the ITIL Service Lifecycle is explained in detail in the […]
5 Positions Which Must Be in a Six Sigma Team
Six Sigma is a team sport. As any free Six Sigma course will tell you, no Six Sigma project could be executed using the best Six Sigma approach or Six Sigma method if it is not executed as a Six Sigma team. A Six Sigma team lies at the heart of any Six Sigma project. […]
PMP Certification Dallas – Top 10 PMP Training Dallas Options
The PMP is the PMI’s most respectable project management certificate. As indicated by PMI’s salary survey, PMP certified experts have a pay 20% higher than their non-certified colleagues. Also, the PMP certificate is a key point at which employers look for project management jobs. Therefore, if you are working or planning to work as a project […]