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Home / ITIL / Page 11

Tag: ITIL

ITIL Certification Cost

ITIL Certification Cost: What Is Its ROI?

December 24, 2022December 28, 2022 Sunanda Gundavajhala

How much does ITIL certification cost? How much should I invest for ITIL Certification? Is the ITIL certification cost worth the returns? We all need answers to these questions before we take the plunge into ITIL Foundation Exam, don’t we? Hint: Please check our “How can I Pass the ITIL Exam in 1st Attempt” post […]

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request fulfillment

5 Objectives of ITIL Request Fulfillment Process

December 23, 2022December 25, 2022 Leanie Louw

The ITIL Service Operation stage of the ITIL lifecycle has several processes that help to achieve the primary objectives of this critical stage. Service Operation is the stage where customers can access services and therefore, customer satisfaction is vital. One of the processes in the Service Operation stage, as described in the ITIL course, is […]

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Incident management

ITIL Incident Management: 7 Terms You Need to Know

December 23, 2022December 25, 2022 Leanie Louw 3 Comments

No IT service provider worth its salt will operate without an incident management process. The incident management process is part of the ITIL Service Operation stage of the ITIL lifecycle. Online ITIL Training defines seven key terms that are used in the incident management process. All IT service owners and service managers should know these terms. ITIL […]

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The 3 Objectives of ITIL Knowledge Management Process Explained

December 23, 2022December 26, 2022 Leanie Louw 2 Comments

The knowledge management process is the last process of the ITIL Service Transition stage of the ITIL lifecycle as described in the ITIL online courses. The knowledge management process ensures that all staff members of an IT service provider have an accurate and sufficient knowledge to be able to contribute to the vision and mission […]

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Service management

Service Management Has Two Faces, Do You Know Who Are They?

December 22, 2022December 24, 2022 Leanie Louw 5 Comments

In IT service management, as taught in online ITIL courses, the IT service provider comes into contact with the business, business units, suppliers and the customer throughout the ITIL service lifecycle. During each of the five ITIL lifecycle stages, which are intrinsically interlinked, there are two main entities in the IT service provider structure who […]

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18 Project Manager Interview Questions & Answers

We've gathered the 18 Project Manager Interview Questions that you will be asked most probably in your project manager interview session. Get ready for your job interview session.
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Quiz: What should your salary be if you work in the US?

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PMP Salary All Aspects: How much will you earn if you get PMP?

You know PMP- Project Management Professional certification is very important to project managers. As a cost savvy project manager, equally important is the PMP Salary hike expected or what is my ROI- Return on Investment. You can understand the PMP salary increase, the cost involved, benefits both tangible and intangible from PMP Certification.
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PMP Eligibility Quiz

We have created a quiz that will evaluate your project management experience, education level and contact hours eligibility to determine whether you are eligible to sit for PMP certification exam. Check whether you are eligible to sit for PMP Exam.
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