The design coordination process is the final process in the ITIL service design stage of the ITIL lifecycle for services. Efficient and effective design coordination ensures that a service can successfully be handed over to the ITIL service transition stage, which is discussed in detail in ITIL online courses. The main goal of the this […]
Change Management: Too Much Change or Poorly Managed Change?
In a 2021 survey of Human Resources leaders, Gartner found two interesting points regarding the management of change: 48% reported change management as a top priority and 54% reported their teams are suffering from change fatigue.¹ The first statistic reflects how much importance change management has in organizations and the latter one reflects how poorly […]
PDCA Cycle: The 4 Gears of Continual Service Improvement
Continual service improvement is an important stage of the ITIL Lifecycle for services as found in ITIL certification exam questions. This stage encompasses all the other stages: Service Strategy, Service Design, Service Transition and Service Operation. In all these stages, there will be something that can be improved upon. Therefore, continual service improvement looks at all […]
ISACA Online CPE Requirements – How to Renew ISACA Certification
ISACA certifications are very valuable if you are planning to advance your career in IT field. CISA, CISM, CGEIT and CRISC certifications are prestigious certifications provided by ISACA. However, your ISACA certification journey will not end once you get the certification. You must earn CPE credits as per ISACA CPE policy requirements to renew your […]
What is PMP And How Can It Change A Project Manager’s Life?
What is PMP? If you are a project manager, you may have been thinking of this quite often. Is it a certificate, or diploma or degree or a credential? How will Project Management Certification help me? How important is it for a Project Manager? If you want to know about these, continue reading about Project […]