ITIL Service management and ITIL demand management go hand in hand. Proper IT service management as discussed in the ITIL course, can’t be performed if ITIL demand management is not taken into account. Insufficient ITIL demand management can affect the quality of the service, create a barrier for new customers to use your service or it […]
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According to the ITIL training library, the Service Portfolio is the complete set of all services that are managed by a Service Provider. The service portfolio is used to manage the entire ITIL lifecycle of services for all services. A service can be in 3 fundamental stages through its lifecycle as discussed in ITIL Foundation […]
If you’re an owner of an IT company or the head of an IT service provider division, there are some important ITIL definitions that you need to know by heart. The most important of these ITIL definitions are the ITIL definition for The Business Case and the ITIL foundation training definition for Risk. These ITIL definitions […]
We are hearing “PMI” so many times in project management world. In this article, we are going to explore what PMI Institute is. If you think the only role of the PMI is to give PMP certifications, you should especially read this article! PMI stands for Project Management Institute. Where is this PMI institute? Do […]
The effort made by the project team during the whole project life cycle doesn’t end after the project executing process group. After finishing the actual work of the project, you should be also aware of that there’s a phase called project closing process, as mentioned in PMP certification training. Can you close the project without getting acceptance […]
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