The Six Sigma approach is a data-driven approach to problem-solving. Since we’re working with data, it is natural that we will work with statistics as you will learn in any reputable Six Sigma Green Belt training. There is one particular statistical term that is critical for Six Sigma and for understanding a process based on […]
Service Portfolio Management: Is Your Service Portfolio Optimized?
An IT company’s service portfolio consists of services that are categorized into three parts. These are services in the development pipeline, services that are operational and services that are retired. Service managers manage and control all of these through service portfolio management. It belongs to the Service Strategy phase of the ITIL Lifecycle. In this […]
PM Master+ Virtual Bundle – Ideal for Busy Professionals
In this fast-paced world of today, we are consumed by our professional and personal responsibilities, so we lack time for our professional development. We feel that we are lagging behind as there is a continuous stream of new technology, processes, and standards that need to be mastered. In order to make your life easier and build […]
Service Reports in IT Service Level: When, Why, How?
ITIL Service level management has many tasks and activities. These are stipulated in ITIL foundation training. One of these tasks is to compile service reports. The purpose of the service report is to give both the business and the IT service provider enough information to make informed decisions regarding the service. Setting up the framework […]
5 Best Corporate Training Programs
Have you ever thought about why some companies are more successful at managing their projects than others? The main reason might be that the Project Managers and the teams in these organizations are applying organizational-wide project management and operational standards that other organizations don’t have. But, what if the organization does not have project management […]