Holding a Scrum Alliance certification is quite prestigious and remunerative. Many people nowadays are seeking Scrum Alliance certifications due to their increased popularity and global acceptability. Once you have put your effort into earning your Scrum Alliance certification, you will then also require to maintain it. Scrum Alliance requires all its credential holders to maintain […]
PMI ACP vs CSM Comparison: Which One Is Better?
Are you in a dilemma on PMI ACP vs CSM and unable to decide which is the right choice? You will be better equipped to make an informed decision after reading this. So here we go, exploring PMI ACP vs CSM, what they are, where they are used and their pros and cons. Jump in […]
Sigma Level : The Most Important Statistical Term in Six Sigma
The Six Sigma approach is a data-driven approach to problem-solving. Since we’re working with data, it is natural that we will work with statistics as you will learn in any reputable Six Sigma Green Belt training. There is one particular statistical term that is critical for Six Sigma and for understanding a process based on […]
Service Portfolio Management: Is Your Service Portfolio Optimized?
An IT company’s service portfolio consists of services that are categorized into three parts. These are services in the development pipeline, services that are operational and services that are retired. Service managers manage and control all of these through service portfolio management. It belongs to the Service Strategy phase of the ITIL Lifecycle. In this […]
Service Reports in IT Service Level: When, Why, How?
ITIL Service level management has many tasks and activities. These are stipulated in ITIL foundation training. One of these tasks is to compile service reports. The purpose of the service report is to give both the business and the IT service provider enough information to make informed decisions regarding the service. Setting up the framework […]