If you’re new to Six Sigma, the concept is probably very confusing. This post aims to clear any uncertainties that you may have about the Six Sigma principles as a beginner. This post will help you to decide whether you should enroll in a course for an introduction to this concept, such as enrolling in […]
Author: Leanie Louw
What Exactly is a Definitive Media Library?
ITIL training describes service asset and configuration management as one of the key processes in the ITIL Service Transition stage of the ITIL lifecycle. It requires certain tools for efficiency and effectiveness. ITIL online courses stipulate many tools that can assist the service asset and configuration management process. One of these tools is the Definitive Media Library […]
5 Sampling Methods You Should Know
In any Six Sigma project, the team will have to take a sample of the population that they are studying. Lean Six Sigma courses cover a variety of sampling methods for this purpose. Sampling in statistics is usually applied in the Six Sigma Measure phase of the Six Sigma DMAIC cycle. Six Sigma Green Belt training […]
Configuration Model: Understanding the Interactions in IT Configurations
ITIL foundation certification training supports the concept of a configuration model to consolidate the interactions between IT service assets, configuration items and infrastructure. This is a useful tool in ITIL Service Transition stage of the ITIL service lifecycle. Let’s refresh our memories regarding the definitions of service assets, configuration items, and infrastructure. A service asset […]
Information Security Policy: What Should it Look Like?
As discussed in ITIL foundation certification training programs, an information security policy is part of the ITIL Security Framework. An information security policy describes how the security of the information and data will be ensured in a company. The top executive IT Management must support the information security policy. This is critical because if it […]