ITIL Process: The 5 ITIL Service Management Processes in the ITIL Service Lifecycle

There are 5 stages of ITIL lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These stages are interlinked and are briefly covered in the Free ITIL Foundation Overview course. They form the perfect ITIL Service Management plan. Each stage covers different content and the ITIL process that needs to be in place […]

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Service Strategy

ITIL Service Strategy: Guide for Winning IT Services

The ITIL Foundation Certification Training Course discusses the ITIL Service Lifecycle. It shows that the Service Strategy stage is the first step in the ITIL Service Lifecycle. The Service Strategy Stage includes guidelines for design, development, and implementation of Service Management. The Service Strategy stage guides the application of IT service strategies to ensure the […]

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