ITIL Process: The 5 ITIL Service Management Processes in the ITIL Service Lifecycle

There are 5 stages of ITIL lifecycle: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These stages are interlinked and are briefly covered in the Free ITIL Foundation Overview course. They form the perfect ITIL Service Management plan. Each stage covers different content and the ITIL process that needs to be in place […]

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ITIL Service Transition

ITIL Service Transition: What is the Role of ITIL Service Transition in the ITIL Service Lifecycle?

The ITIL Service Transition stage is the third stage in the ITIL Service Lifecycle as discussed in the ITIL Foundation Overview course. According to the lifecycle model, the service lifecycle starts with the Service Strategy stage in which the IT strategy is aligned with the business strategic objectives. The second stage is the Service Design […]

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