In the Measure phase of the DMAIC process in Six Sigma, there are many types of statistical parameters that graduates of Lean Six Sigma Green Belt training or other Online Six Sigma courses should know. Measures of Central Tendency serve to locate the center of the distribution. However, they do not reveal how the items […]
PMP Certification Calgary – Top 10 PMP Training Calgary Options
In this post, we will provide you with the overview of PMP certification Calgary, Alberta options. You will learn about the PMP certification Calgary, while you discover the best PMP training Calgary options and other aspects of the PMP exam in Calgary, Alberta. Every passionate individual plan to excel in their profession. So is the […]
Service Continuity Management: Ensure the Lasting Quality of IT Services
IT Service Continuity Management is the final process of the Service Design Stage of the ITIL Service Lifecycle as defined also in online free ITIL courses. It’s important to understand the overall goal of IT Service Continuity Management and its objectives and processes in relation to the business’s mission and vision. Without IT Service Continuity Management, […]
Strategic Planning in the ITIL Service Strategy Stage: 4 Key Steps
The ITIL Lifecycle for services consists of five key stages. The ITIL Service Strategy stage is the heart of the lifecycle and links directly to the other stages: ITIL Service Design, ITIL Service Transition, ITIL Service Operation and Continual Service Improvement. Online ITIL course states that The Service Strategy Stage links back directly to the IT strategy […]
The Dance Between Service Levels and Service Level Targets
ITIL training defines service level targets that are required by the business and that there are service levels that can be provided by the IT Service provider. To reach consensus on what can realistically be achieved, the service level targets of the business need to be lined up against the service levels that the IT […]