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Business relationship management

ITIL Business Relationship Management: Fulfill Your Customers’ Needs

ITIL business relationship management is the last process of the Service Strategy stage of the ITIL lifecycle for services as discussed in ITIL foundation certification training. The main scope of the ITIL business relationship management process within the ITIL Service Strategy stage is understanding how services fulfill the customer’s needs. A service provider provides services for […]

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Project Charter: Do you know how to create the ID card of the project?

In one of the biggest project management knowledge areas or in other words, in the project integration management, there are six processes. The first one is “develop project charter process” and as the name suggests, it aims to produce the project charter. Project charter includes the high-level project information. Developing the project charter process is the first part […]

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