The ITIL Lifecycle for services consists of five key stages. The ITIL Service Strategy stage is the heart of the lifecycle and links directly to the other stages: ITIL Service Design, ITIL Service Transition, ITIL Service Operation and Continual Service Improvement. Online ITIL course states that The Service Strategy Stage links back directly to the IT strategy […]
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All the projects have five process groups and these process groups include various activities. After the first process group which is the project initiation, project planning process begins. Most of the work is done during the project execution phase as explained in the online PMP training. But how would you know that whether the project […]
IT organizations’ main goal is to provide services to their customers. These services must be valuable to the customer if it is to be successful. In order to be valuable, it must be useful and it must be consistently available according to the requirements of the customer. IT service providers cannot provide a value-adding service […]
During the five process groups of the project life cycle, there are multiple objectives and outcomes for each phase. After the project initiation and the planning processes, the execution of the project starts. A more detailed explanation for the project execution and the other process groups are given in the lectures of PMP Training. Also, […]
The main purpose of a company is creating value to the customers in an efficient and effective way. During the Service Strategy stage of the ITIL Lifecycle for services, creating value for customers are one of the key concerns. There are two factors or inputs that determine whether an IT service is creating value to […]
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