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Learn the 6 Most Important Terms of the ITIL Service Level Management

Online ITIL training has many definitions that refer to ITIL Service Level Management. It is important that the service level manager and service owners are aware of these definitions in order to apply effective ITIL service level management procedures. These terms are important to understand when setting up service level agreements (SLA). ITIL online courses provide […]

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What Are Requirements Management Plan & Scope Management Plan?

The second project management knowledge area of Project Management is Scope Management. PMP Scope Management has six processes and Plan scope management process is the first one. Scope Management plan and Requirements Management plan are the outputs of this process. Further information about Scope Management plan and Requirements Management plan can be found in project management professional certification trainings.  Attend […]

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