In online Six Sigma training, you will learn about the importance of the voice of customer (VoC Six Sigma). According to Six Sigma principles, it tells us exactly what the customer expects of your product and gives you guidelines on how to improve your process in a way that will increase customer satisfaction and revenue. […]
Tag: Define
7 Elements of the Six Sigma Project Charter
Most Six Sigma projects follow the DMAIC protocol. As you would learn during online Six Sigma Green Belt courses on the topic, DMAIC stands for Define, Measure, Analyze, Improve, and Control. In this article, we will focus on the first element of the Six Sigma approach – The six Sigma Define Phase – and the most […]
Tollgate Checklist: 12 Questions to Complete Define Stage
Most Six Sigma projects follow the DMAIC model – Define, Measure, Analyze, Improve, Control as is often discussed in online Six Sigma training. These steps are followed in order. But how does a Six Sigma practitioner who has completed Lean Six Sigma training know when the team can move on from e.g. the Define phase […]
Sigma Level : The Most Important Statistical Term in Six Sigma
The Six Sigma approach is a data-driven approach to problem-solving. Since we’re working with data, it is natural that we will work with statistics as you will learn in any reputable Six Sigma Green Belt training. There is one particular statistical term that is critical for Six Sigma and for understanding a process based on […]
6 Steps to Build a House of Quality – Six Sigma Approach
The QFD House of Quality, or Quality Function Deployment QFD, is a useful tool that Six Sigma Black Belt practitioners use during the Define phase of the DMAIC cycle of Six Sigma projects. The topic can be briefly discussed in Green Belt training or sometimes on online free Six Sigma courses. However, the House of […]