In a Six Sigma project, the SIPOC diagram is one of the important tools in the Six Sigma DEFINE phase of the DMAIC framework. In Lean Six Sigma Green Belt course, and even in free Lean Six Sigma course, you will learn that it is an acronym that stands for Suppliers, Inputs, Process, Outputs, and […]
Tag: Define

What Is Quality Function Deployment (QFD) and Why Do We Use It?
Quality function deployment is a LEAN technique that is a little out of scope for Six Sigma Green Belt practitioners and more useful for Black Belt practitioners. Yet, it is a powerful tool to design processes or products according to customer requirements. Quality function deployment is abbreviated as QFD. It fits into the Define phase […]

3 Levels of Quality in KANO Model
In online Six Sigma course, we learn that the success of every Six Sigma project is determined by how well the process improvement increases customer satisfaction. The Six Sigma principle is based on the notion that a process should consistently deliver outputs that are within customer requirements. We determine the customer demands in the Six […]

4 Interesting Elements of the Six Sigma Project Charter Document
The Six Sigma project charter document is the most important document of the Define phase of the Six Sigma DMAIC structure. Remember that, according to Lean Six Sigma Green Belt course, DMAIC stands for Define, Measure, Analyze, Improve, and Control. There is also the DMADV structure (Define, Measure, Analyze, Design, Verify) which you can learn […]

Defects Per Unit (DPU): The Crux Of Six Sigma
There are many different terminologies in the world of Six Sigma. When we talk about Six Sigma, you will hear those words often: normal distribution, DMAIC, FMEA and so forth. The Six Sigma approach involves optimizing or improving a process to have as little defects as possible. That is why one of the most important […]