Importance of having a purpose

Horrible, No Good Bosses — The True Cost of Poor Leadership Blog #3: The Importance of Purpose

Master of Project Academy’s 8-part series Horrible Bosses, No Good Bosses: The True Cost of Poor Leadership was created to address the most common ways poor leadership results in flat/declining revenues and increased expenses. In this series, we will explore the topics of Communication, Networking, Emotional Intelligence, Leadership, Discipline, Teamwork, Adaptability, Conflict Resolution, Empathy, Positivity, […]

Read More

Cracking PMP Situational Questions: 5 “If-Then” Formulas That Turn Tricky Scenarios into Confident Answers

If you’ve taken even one PMP practice set, you’ve felt it: the questions aren’t asking what you know—they’re testing how you think under pressure. Situational questions are less about definitions and more about judgment: What should a project manager do next?What’s the best action, not just a plausible one. And because several options often sound […]

Read More

Service Design

ITIL Service Design: How Does Service Design fit into the ITIL Service Lifecycle?

The ITIL Service Lifecycle consists of five stages: Service Strategy, ITIL Service Design, Service Transition Service Operation and Continual Service Improvement. All of these are interlinked and without any one of these steps, a service can not be effectively developed and managed. The concept of the ITIL Service Lifecycle is explained in detail in the […]

Read More