A project is a complex endeavor and the aim of the project management is to make sure that this complex project work is organized with the help of process groups and project management knowledge areas. In the scope management knowledge area, the required work is defined. PMP scope management also ensures that all of that […]
What Is Quality Function Deployment (QFD) and Why Do We Use It?
Quality function deployment is a LEAN technique that is a little out of scope for Six Sigma Green Belt practitioners and more useful for Black Belt practitioners. Yet, it is a powerful tool to design processes or products according to customer requirements. Quality function deployment is abbreviated as QFD. It fits into the Define phase […]
CAPM Exam Sample Questions: Assess Your Readiness!
You have heard of CAPM or the ‘Certified Associate in Project Management’ – the certification from PMI Institute. Do you want to know what CAPM Exam Sample Questions are? Where can you get these CAPM Exam Sample Questions? Which CAPM training course has this sample CAPM exam questions? And, of course, how can CAPM exam […]
Horrible, No Good Bosses — The True Cost of Poor Leadership Blog #2: The Need for Autonomy
Master of Project Academy’s 8-part series Horrible Bosses, No Good Bosses: The True Cost of Poor Leadership was created to address the most common ways poor leadership results in flat/declining revenues and increased expenses. In this series, we will explore the topics of Communication, Networking, Emotional Intelligence, Leadership, Discipline, Teamwork, Adaptability, Conflict Resolution, Empathy, Positivity, […]
IT Service Automation: How Does it Fit into ITIL Service Management?
Service automation is generally considered to improve both utility and warranty of services. As online ITIL training specifies, utility and warranty of services are crucial components of a service when creating value to a customer. One of the most beneficial properties of service automation comes from the fact that a process will be executed in the […]