During the Six Sigma Measure Phase of the DMAIC cycle in the Six Sigma approach to problem-solving, we need to understand the degree of the process variation. The degree of process variation, as you will learn in Lean Six Sigma Green Belt training and also in some of the free Six Sigma courses, tells us how many […]
Author: Leanie Louw
7 Steps to Create SIPOC Diagram in Six Sigma
In a Six Sigma project, the SIPOC diagram is one of the important tools in the Six Sigma DEFINE phase of the DMAIC framework. In Lean Six Sigma Green Belt course, and even in free Lean Six Sigma course, you will learn that it is an acronym that stands for Suppliers, Inputs, Process, Outputs, and […]
Information Security Management: The Full Brief
ITIL foundation certification training teaches us that services are developed in a five-step ITIL lifecycle. The second stage of the ITIL lifecycle is Service Design. As discussed in online ITIL training, the ITIL Service Design stage has many processes that are needed for the stage to be successfully completed. One of the key processes in the […]
Strategic Capabilities and Resources in an IT business: Harness it now!
IT organizations’ main goal is to provide services to their customers. These services must be valuable to the customer if it is to be successful. In order to be valuable, it must be useful and it must be consistently available according to the requirements of the customer. IT service providers cannot provide a value-adding service […]
Six Sigma: What is the Normal Distribution Curve?
Six Sigma is a data-driven approach to problem-solving. The six Sigma approach involves many statistical and mathematical concepts such as the normal distribution curve. Lean Six Sigma courses discuss the main statistical concepts necessary to solve problems according to 6 sigma rules. Six Sigma principles rely heavily on the understanding of the normal distribution curve as […]