Service Continuity Management: Ensure the Lasting Quality of IT Services

IT Service Continuity Management is the final process of the Service Design Stage of the ITIL Service Lifecycle as defined also in online free ITIL courses. It’s important to understand the overall goal of IT Service Continuity Management and its objectives and processes in relation to the business’s mission and vision. Without IT Service Continuity Management, […]

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ITIL Financial Management for IT services: Is Finance Part of Your Service Strategy?

The Service Strategy stage of the ITIL lifecycle for services is the stage where IT strategies are aligned with business strategies. Risks are determined, ITIL demand management processes are performed, the service portfolio is reviewed and finally ITIL financial management processes are followed. The ITIL Service Strategy and all the other stages of the ITIL […]

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Strategic Planning in the ITIL Service Strategy Stage: 4 Key Steps

The ITIL Lifecycle for services consists of five key stages. The ITIL Service Strategy stage is the heart of the lifecycle and links directly to the other stages: ITIL Service Design, ITIL Service Transition, ITIL Service Operation and Continual Service Improvement. Online ITIL course states that The Service Strategy Stage links back directly to the IT strategy […]

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ITIL Service Operation

ITIL Service Operation: The Value of ITIL Service Operation to IT Businesses

The ITIL Service Lifecycle consists of five stages: Service Strategy, Service Design, Service Transition, ITIL Service Operation and Service Continual Improvement. All of these phases are interlinked in order to successfully launch a new or improved IT service within a business. The ITIL Service Operation stage is a critical and valuable part of the ITIL […]

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