Supplier management is an important part of the ITIL foundation certification training framework. Suppliers might be involved throughout the ITIL service lifecycle and supplier management must be applied from the Service Strategy stage right through to the Continual Service Improvement stage. Online ITIL courses describe the importance of supplier management in ITIL service management. Based on the business of […]
Tag: IT Services
The Business Requirements of IT services: All You Need to Know
Identification of Business Requirements is an important part of the ITIL Service Design stage of the ITIL Service Lifecycle as discussed in ITIL online courses. The IT Service owner needs to know the business requirements to be able to offer a service catalog with acceptable service quality. ITIL foundation training teaches that new services or updates […]
ITIL Service Strategy: Guide for Winning IT Services
The ITIL Foundation Certification Training Course discusses the ITIL Service Lifecycle. It shows that the Service Strategy stage is the first step in the ITIL Service Lifecycle. The Service Strategy Stage includes guidelines for design, development, and implementation of Service Management. The Service Strategy stage guides the application of IT service strategies to ensure the […]
The Evolution of Business Requirements to Service Level Agreement
Business requirements fundamentally drive the evolution of IT services in an organization. It is import to understand how business requirements evolve into a service level agreement. According to online ITIL training, business requirements are generated based on the vision and objectives of the organization. And these business requirements drive and determine the IT strategy of […]
5 Stages of ITIL Lifecycle for Services | New ITIL Lifecycle Structure
IT services have lifecycles just like processes and products. In the best practices of ITIL service management, service lifecycles are defined to describe the process of how services are initiated and maintained. Without these ITIL lifecycles, services can not be implemented and managed with optimal efficiency and efficacy. It is important to adhere to the […]