In Six Sigma Green Belt training, there is a lot of terminologies to learn. Voice of Customer is one of them. Let’s consider the DMAIC structure of Six Sigma projects, and more precisely the DEFINE stage. This is where the scope and purpose of the project are defined. As you may also learn in free […]
Tag: Define
Process Mapping Techniques and Important Tips
There are many Six Sigma tools that are covered in Lean Six Sigma Green Belt training. One of the most important processes of the Six Sigma Define phase of the DMAIC cycle is Process Mapping. Process mapping is one of the fundamental Six Sigma principles that are shortly covered in free Six Sigma courses. But […]
COPQ: What Does Your Inefficient Process Cost You?
What is Cost of Poor Quality (COPQ) or Cost of Quality (COQ)? The Cost of Quality, abbreviated as COQ, is just another term for Cost of Poor Quality, abbreviated as COPQ. Let us briefly try to understand what COPQ means according to Six Sigma principles. It is another common metric used for Six Sigma projects […]
Six Sigma Critical to Quality: 7 Steps to Produce CTQ Tree
In 6 Sigma, CTQ is an acronym that stands for Critical-To-Quality. Customer requirements, which are identified as CTQs, are actually a handful of elements that are considered critical to the executive team in determining the success of the project/product/process. CTQ trees were originally developed as a part of the Six Sigma approach. However; you can […]
5 Areas of a Project Feasibility Study in Six Sigma
Before we can talk about the concept of a ‘Project Feasibility Study’ we first need to understand what a feasibility study represents. The project feasibility study is also known as viability study or feasibility analysis. As the title suggests, this technique is used to determine the feasibility of a business problem or improvement opportunity. This […]