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Configuration Management

Configuration Management: Essential Skill For An Organized Project

During the project life cycle, there are several plans to be created. The project management plan includes project management processes and integrates what is to be done during every project management knowledge area. Unlike the project management plan, the management plans are unique to the project and they belong to particular knowledge areas. This plan is […]

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IT service management

The Strong Link Between ITIL Service Management and ITIL CSI

ITIL Service Management basically aims to meet the desired and expected service levels. And the continual service improvement stage (ITIL CSI) of the ITIL service lifecycle aims to improve services progressively. The interaction between the service lifecycle stages and service management are discussed in detail in the ITIL Online courses and also in free ITIL courses. As […]

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