If you are a project manager or an engineer, you may have heard of the 6 Sigma approach to problem-solving by now. In online Six Sigma courses that teach the Six Sigma principles, you will learn that a data-driven approach to problem-solving, or the Six Sigma approach, is a better way to approach problems. If you […]
Validate Scope Process: Summary In 5 Steps
As defined in PMP training courses, the 5th process of the scope management knowledge area is Validate Scope Process. If you are studying for the PMP exam, Scope Management should be an important part of your PMP study plan. In this article, we are going to have a detailed look into the inputs and outputs […]
7 Processes of PMP Time Management Knowledge Area
PMP Time Management Knowledge Area is the third project management knowledge area coming after Scope Management. While working on your PMP study plan, you will notice that PMP Time Management is an important knowledge area. According to project management professional training, it mainly deals with the relationship of the activities, start and end dates of the […]
ITIL Problem Management Process: 4 Definitions You Need to Know
The problem management process is one of the primary processes of the ITIL Service Operation stage of the ITIL lifecycle. To be able to apply the principles of the problem management process, it is necessary to be familiar with all the key terms that are relevant to the process. The terms are defined in ITIL foundation […]
3 Methods for Collecting for Voice of Customer (VoC Six Sigma) Data
In online Six Sigma training, you will learn about the importance of the voice of customer (VoC Six Sigma). According to Six Sigma principles, it tells us exactly what the customer expects of your product and gives you guidelines on how to improve your process in a way that will increase customer satisfaction and revenue. […]