Release management is an important process in the ITIL Service Transition stage of the ITIL lifecycle. ITIL foundation training discusses this process in detail. To fully understand why it is so important, it is necessary to understand what a release unit is. Furthermore, as one would learn in an ITIL course, the release management process […]
Work Breakdown Structure: 10 Rules to Make It Perfect
Create work breakdown structure is the 4th process of the Scope Management according to the PMP certification training. Work breakdown structure is abbreviated as WBS. WBS of a project is actually a snapshot of project deliverables that are going to be completed throughout the project. Therefore, the creation of a work breakdown structure is crucial. […]
Online PDU: The New & Fastest Trend to Renew Your PMP!
Are you a PMP who got your certification recently or a PMP who is looking for online PDU to Renew PMP Certification? Either way, you need online PDU to maintain your credential. Why online PDU? Are there any other ways? When to renew PMP? Let us discuss these aspects of PMP renewal and online PDU. […]
The 4 Levels of SKMS: How Does The System Work?
Knowledge is hard to manage. We often have lots of data but little information and knowledge. We are not always sure what knowledge is valuable and what is not. Furthermore, tribal knowledge or experience is hard to document. Too often, pockets of data reside in many sources and tools. Controlling the accuracy and currency of […]
How To Measure Baselines With ITIL CSI?
During the first four stages of the ITIL service lifecycle, as defined by online ITIL courses, services, and processes of an IT service provider are planned, designed, tested, implemented and deployed into a production environment for the use of the customers or the business. However, these services might not meet the agreed service levels in […]