The Incident Management Process is one of the most important processes of the ITIL Service Operation stage of the ITIL lifecycle. The Incident Management Process is the process that deals with managing service problems that may cause a deficit in service quality and subsequently a drop in customer satisfaction. According to the ITIL training guidelines, […]
The 4 Components of the PMP Exam Cost
Are you planning for your PMP certification exam? Do you want to know about PMP exam cost? Are you interested in understanding the benefits of the exam versus its cost? If you are looking for a deep dive on the subject, here you go! Attend our 100% Online & Self-Paced One-Hour Free PMP Training. What […]
13 PMP Benefits Once You Get The PMP Certification
If you want to know what are the PMP benefits and why everyone is talking of PMP, read on! We will discuss both tangible and intangible benefits, while also discussing what you need to put in for becoming a PMP. Before we go into the PMP benefits, let us understand what is PMP, PMP exam […]
Release Management Process in ITIL: Do You Know All 6 Phases?
There are different phases of the release management process that need to be followed by an IT Service Provider. The importance of this process and its 5 phases are discussed in detail in ITIL courses or asked about in the ITIL exam for that matter. This process is a key process in the ITIL Service Transition […]
5 Objectives of Release and Deployment Management
The ITIL Service Transition stage of the ITIL lifecycle has several core processes. ITIL training tells us that none are integral to this stage than the release and deployment management process. Without this process, the Service Transition stage would mean nothing. As described in online ITIL courses, the Service Transition stage is the link between […]