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Trusted by 50,000+ professionals in 180+ countries, Master of Project Academy will help you to crack your certification exams in your first attempt.

Trusted by 50,000+ professionals in 180+ countries, Master of Project Academy will help you to ace your professional career.

PDCA cycle

PDCA Cycle: The 4 Gears of Continual Service Improvement

Continual service improvement is an important stage of the ITIL Lifecycle for services as found in ITIL certification exam questions. This stage encompasses all the other stages: Service Strategy, Service Design, Service Transition and Service Operation. In all these stages, there will be something that can be improved upon. Therefore, continual service improvement looks at all […]

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