Identification of Business Requirements is an important part of the ITIL Service Design stage of the ITIL Service Lifecycle as discussed in ITIL online courses. The IT Service owner needs to know the business requirements to be able to offer a service catalog with acceptable service quality. ITIL foundation training teaches that new services or updates […]
ITIL Availability Management Process: 3 Key Aspects You Need to Know
In the ITIL training framework, availability is determined by three key aspects: Reliability, Maintainability, and Serviceability. Reliability is the measure of how long a service can perform without interruption. Maintainability is the measure of how quickly a failed service can be restored. Serviceability is the measure of how effectively third party suppliers deliver their services. […]
What Are The 4 Aspects of Work Breakdown Structure (WBS)?
A project is a complex endeavor and the aim of the project management is to make sure that this complex project work is organized with the help of process groups and project management knowledge areas. In the scope management knowledge area, the required work is defined. PMP scope management also ensures that all of that […]
What is the Difference Between DMAIC and DMADV in Six Sigma?
Lean Six Sigma Green Belt training mostly focuses on the Six Sigma framework of DMAIC which is specifically designed for improving existing processes. But what happens if a process needs to be completely re-designed in order to bring improvement? While it is not often discussed in a brief free Six Sigma training, there is another Six […]
How to Sequence Activities in a Project? A Handy Guide
In Time Management, after define activities process, activities that need to be performed to complete the project scope are determined. But, these activities must be performed in a sequence. What’s the reason for conducting this sequence activities process? Because some activities will depend on another, therefore they need to wait before the dependent activity finishes, […]