Identification of Business Requirements is an important part of the ITIL Service Design stage of the ITIL Service Lifecycle as discussed in ITIL online courses. The IT Service owner needs to know the business requirements to be able to offer a service catalog with acceptable service quality. ITIL foundation training teaches that new services or updates […]
Category: IT Service Management
ITIL Training: Rule The IT Ecosystem!
If you are working or going to work in the IT ecosystem you may be wondering what is ITIL. In this article, we are going to explain ITIL Foundation and ITIL Training for you. Many disciplines have their structured way, practices, and standards of doing things. The airlines have their standard operating procedures, engineers have […]
ITIL Service Strategy: Guide for Winning IT Services
The ITIL Foundation Certification Training Course discusses the ITIL Service Lifecycle. It shows that the Service Strategy stage is the first step in the ITIL Service Lifecycle. The Service Strategy Stage includes guidelines for design, development, and implementation of Service Management. The Service Strategy stage guides the application of IT service strategies to ensure the […]
ITIL Certification Cost: What Is Its ROI?
How much does ITIL certification cost? How much should I invest for ITIL Certification? Is the ITIL certification cost worth the returns? We all need answers to these questions before we take the plunge into ITIL Foundation Exam, don’t we? Hint: Please check our “How can I Pass the ITIL Exam in 1st Attempt” post […]
Service Portfolio Management: Is Your Service Portfolio Optimized?
An IT company’s service portfolio consists of services that are categorized into three parts. These are services in the development pipeline, services that are operational and services that are retired. Service managers manage and control all of these through service portfolio management. It belongs to the Service Strategy phase of the ITIL Lifecycle. In this […]