Are you interested in understanding the ITIL Exam? Are you contemplating ITIL Exam to be certified? Do you want to know what are the benefits of ITIL Exam? Then, this post will help answer your questions. What is ITIL? Before we go to what ITIL Exam is, you probably would want to understand what is […]
Category: ITIL Foundation
The ITIL Service Catalog: How to Manage Yours Effectively
Let’s review what the service catalog is in the world of ITIL training. The service catalog is part of the service portfolio and includes only live services or services which are available for deployment in a service provider organization. It is kept up to date by the service catalog manager as defined in the roles […]
ITIL Financial Management for IT services: Is Finance Part of Your Service Strategy?
The Service Strategy stage of the ITIL lifecycle for services is the stage where IT strategies are aligned with business strategies. Risks are determined, ITIL demand management processes are performed, the service portfolio is reviewed and finally ITIL financial management processes are followed. The ITIL Service Strategy and all the other stages of the ITIL […]
5 Stages of ITIL Lifecycle for Services | New ITIL Lifecycle Structure
IT services have lifecycles just like processes and products. In the best practices of ITIL service management, service lifecycles are defined to describe the process of how services are initiated and maintained. Without these ITIL lifecycles, services can not be implemented and managed with optimal efficiency and efficacy. It is important to adhere to the […]
IT Service Asset and Configuration Management: All You Need to Know
ITIL Change Management is an important process in the ITIL Service Transition stage of the ITIL service lifecycle and service asset and configuration management is part of the change management process. There are several definitions, goals, and objectives that a service owner must understand in order to successfully apply service asset and configuration management. These […]