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Home / Archives for Leanie Louw

Author: Leanie Louw

request fulfillment

5 Objectives of ITIL Request Fulfillment Process

January 20, 2025January 21, 2025 Leanie Louw

The ITIL Service Operation stage of the ITIL lifecycle has several processes that help to achieve the primary objectives of this critical stage. Service Operation is the stage where customers can access services and therefore, customer satisfaction is vital. One of the processes in the Service Operation stage, as described in the ITIL course, is […]

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Incident management

ITIL Incident Management: 7 Terms You Need to Know

January 20, 2025January 21, 2025 Leanie Louw 3 Comments

No IT service provider worth its salt will operate without an incident management process. The incident management process is part of the ITIL Service Operation stage of the ITIL lifecycle. Online ITIL Training defines seven key terms that are used in the incident management process. All IT service owners and service managers should know these terms. ITIL […]

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Lean techniques

The 8 Essential LEAN Techniques You Need to Know

January 20, 2025January 21, 2025 Leanie Louw 1 Comment

Lean management is one of the top tools that eliminate types of waste in any process. Lean techniques are typically used in a production environment, and most examples in Lean training courses will focus on applying Lean techniques in these kinds of processes. The reality is that Lean techniques can be used in any environment […]

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stakeholder analysis

What is Stakeholder Analysis and Why it Helps Six Sigma Projects?

January 20, 2025January 21, 2025 Leanie Louw 1 Comment

There are many project management tools in Lean Six Sigma. Green Belt training provides a wealth of tools to navigate your Six Sigma project through the DMAIC approach. One of the crucial project management tools that are used early on in the Six Sigma approach is the Stakeholder Analysis. The stakeholder analysis helps to understand […]

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Lean Management

What is LEAN Management and How it is Used to Eliminate Waste?

January 20, 2025January 21, 2025 Leanie Louw 1 Comment

If you were quite interested in quality management or Six Sigma projects previously, you should have heard about Lean Management or Lean Six Sigma. But what is Lean Management? It was started by Taiichi Ohno at Toyota. It is also known as the Toyota Production System: Lean Management derives its methodology from the Toyota Production […]

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18 Project Manager Interview Questions & Answers

We've gathered the 18 Project Manager Interview Questions that you will be asked most probably in your project manager interview session. Get ready for your job interview session.

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Quiz: What should your salary be if you work in the US?

Answer the following questions and we will show you the average project management salary in the US!

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PMP Salary All Aspects: How much will you earn if you get PMP?

You know PMP- Project Management Professional certification is very important to project managers. As a cost savvy project manager, equally important is the PMP Salary hike expected or what is my ROI- Return on Investment. You can understand the PMP salary increase, the cost involved, benefits both tangible and intangible from PMP Certification.

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PMP Eligibility Quiz

We have created a quiz that will evaluate your project management experience, education level and contact hours eligibility to determine whether you are eligible to sit for PMP certification exam. Check whether you are eligible to sit for PMP Exam.

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