Does Your Product Deliver for the Customer? Assessing the Value of Products and the Projects Behind Them

When was the last time you imagined standing in your customer’s shoes—truly feeling their excitement or frustration as they interact with your product? In today’s evolving marketplace, the difference between long-term success and wasted effort often comes down to whether your product genuinely delivers what your customers need. Products that truly serve a customer’s needs […]

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From Project Management to the C-Suite: How the PMP Can Elevate Your Career

The C-Suite (CEO, CIO, COO, CFO, etc.) is the aspirational destination for many professionals. What if we told you that a Project Management Professional (PMP) certification can be a significant step towards reaching that zenith? A PMP certification, offered by the Project Management Institute (PMI), is a globally recognized endorsement of a person’s ability to […]

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Strategic Planning in the ITIL Service Strategy Stage: 4 Key Steps

The ITIL Lifecycle for services consists of five key stages. The ITIL Service Strategy stage is the heart of the lifecycle and links directly to the other stages: ITIL Service Design, ITIL Service Transition, ITIL Service Operation and Continual Service Improvement. Online ITIL course states that The Service Strategy Stage links back directly to the IT strategy […]

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