In our previous discussion on strategic capabilities and resources, we explored how businesses leverage their unique strengths to gain a competitive edge. You can read the first part in the “Strategic Capabilities and Resources in an IT business” article. Today, we delve into a critical evolution shaping every industry: the shift toward a digitally based […]
Tag: Strategic capabilities
Strategic Capabilities and Resources in an IT business: Harness it now!
IT organizations’ main goal is to provide services to their customers. These services must be valuable to the customer if it is to be successful. In order to be valuable, it must be useful and it must be consistently available according to the requirements of the customer. IT service providers cannot provide a value-adding service […]