Let’s review what the service catalog is in the world of ITIL training. The service catalog is part of the service portfolio and includes only live services or services which are available for deployment in a service provider organization. It is kept up to date by the service catalog manager as defined in the roles […]
Tag: Service portfolio
Service Portfolio: A bird’s eye view of your IT services
According to the ITIL training library, the Service Portfolio is the complete set of all services that are managed by a Service Provider. This is used to manage the entire ITIL lifecycle of services for all services. A service can be in 3 fundamental stages through its lifecycle as discussed in ITIL Foundation training. The […]