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Home / Service Management

Tag: Service Management

what is itil

What is ITIL and What Does ITIL Foundation Mean?

January 2, 2022January 8, 2022 Sunanda Gundavajhala

Let us understand what is ITIL. To answer the question what is ITIL we need to get a holistic picture of ITIL. What is ITIL, what is ITIL foundation, and why so much buzz around it? How is ITIL going to help the industry? What is ITIL to me as an individual? What is ITIL […]

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Service catalog

The ITIL Service Catalog: How to Manage Yours Effectively

January 2, 2022January 7, 2022 Leanie Louw

Let’s review what the service catalog is in the world of ITIL training. The service catalog is part of the service portfolio and includes only live services or services which are available for deployment in a service provider organization. It is kept up to date by the service catalog manager as defined in the roles […]

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ITIL Course

ITIL Course – 5 Major Benefits of ITIL Course & ITIL Certification

January 2, 2022January 7, 2022 Sunanda Gundavajhala

Have you heard this new mantra ITIL and ITIL course being chanted by many? Are you wondering what this ITIL course is and why it is so much sought after? We will explain in this post what ITIL course is and why you should go for it! Hint: Please check our “How can I Pass […]

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Service management

Service Management Has Two Faces, Do You Know Who Are They?

January 2, 2022January 5, 2022 Leanie Louw

In IT service management, as taught in online ITIL courses, the IT service provider comes into contact with the business, business units, suppliers and the customer throughout the ITIL service lifecycle. During each of the five ITIL lifecycle stages, which are intrinsically interlinked, there are two main entities in the IT service provider structure who […]

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Service Design

ITIL Service Design: How Does Service Design fit into the ITIL Service Lifecycle?

January 2, 2022January 4, 2022 Leanie Louw

The ITIL Service Lifecycle consists of five stages: Service Strategy, ITIL Service Design, Service Transition Service Operation and Continual Service Improvement. All of these are interlinked and without any one of these steps, a service can not be effectively developed and managed. The concept of the ITIL Service Lifecycle is explained in detail in the […]

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PMP certification bible

Watch Lena Adam’s PMP Story

https://www.youtube.com/watch?v=AHJ6KpqdOmU

Watch Lisa Beckett’s CAPM Story

https://www.youtube.com/watch?v=xEQKpzrlDqs

18 Project Manager Interview Questions & Answers

We've gathered the 18 Project Manager Interview Questions that you will be asked most probably in your project manager interview session. Get ready for your job interview session.
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Quiz: What should your salary be if you work in the US?

Answer the following questions and we will show you the average project management salary in the US!
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Top 10 Most Paying Companies for Project Managers

PMP Salary All Aspects: How much will you earn if you get PMP?

You know PMP- Project Management Professional certification is very important to project managers. As a cost savvy project manager, equally important is the PMP Salary hike expected or what is my ROI- Return on Investment. You can understand the PMP salary increase, the cost involved, benefits both tangible and intangible from PMP Certification.
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PMP Eligibility Quiz

We have created a quiz that will evaluate your project management experience, education level and contact hours eligibility to determine whether you are eligible to sit for PMP certification exam. Check whether you are eligible to sit for PMP Exam.
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Pass PMP Exam

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