The ITIL Service Operation stage of the ITIL lifecycle has several processes that help to achieve the primary objectives of this critical stage. Service Operation is the stage where customers can access services and therefore, customer satisfaction is vital. One of the processes in the Service Operation stage, as described in the ITIL course, is […]
Disclaimer:
- PMP, PMI, PMBOK, CAPM, ACP and PDU are registered marks of the Project Management Institute.
- ITIL® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
- PRINCE2® is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
- Certified ScrumMaster® (CSM) and Certified Scrum Trainer® (CST) are registered trademarks of SCRUM ALLIANCE®
- Professional Scrum Master is a registered trademark of Scrum.org
- CISA® is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute.
- CISSP® is a registered mark of The International Information Systems Security Certification Consortium ((ISC)2).