Service design is the second stage of the ITIL Lifecycle and ensures the design of new services or the redesign of existing services to meet the strategies generated during the Service Strategy phase. Based on the developed strategies during the first stage of the ITIL Service Lifecycle, new services or changes to existing services are […]
Tag: ITIL Service Strategy
ITIL Service Strategy: What does the customer want?
ITIL foundation training teaches us that the ITIL Service strategy is the first stage of the ITIL Service Lifecycle. ITIL Service Strategy ensures the main link between the business vision, strategy, and the IT strategy. Based on the business requirements, objectives and vision of the organization, IT strategies are developed during the ITIL Service Strategy […]
The ITIL 4P Concept: The Building Blocks of Service Design
Worldwide, online ITIL training teaches about the ITIL Lifecycle for services and its stages such as ITIL Service Design. The four concepts of the ITIL 4P themes of Service Design is an important notion in the ITIL course. These ITIL 4P ‘s are: People, Processes Products/Technology Partners/Suppliers. The ITIL 4P themes are a crucial part of […]