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Home / ITIL Service Management / Page 2

Tag: ITIL Service Management

Configuration Baseline: Safety Net for Service Upgrade Failures

January 20, 2025January 21, 2025 Leanie Louw

After reading this article, you will have a firm grasp on the definition, purpose, and value of a configuration baseline. Configuration baseline is discussed in-depth in ITIL Courses. It’s an important part of the change management process which in turn is an important process of the ITIL Service Transition stage of the ITIL service lifecycle. ITIL […]

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service design

Get the Scoop on ITIL Service Design

January 20, 2025January 22, 2025 Leanie Louw 12 Comments

Service design is the second stage of the ITIL Lifecycle and ensures the design of new services or the redesign of existing services to meet the strategies generated during the Service Strategy phase. Based on the developed strategies during the first stage of the ITIL Service Lifecycle, new services or changes to existing services are […]

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ITIL Problem Management Process Flow In 3 Steps

January 20, 2025January 22, 2025 Leanie Louw

ITIL training teaches us that the ITIL service management lifecycle has several components. The ITIL problem management process is one of these components. Within ITIL, it is mainly a process of the ITIL Service Operation stage. However, it also pops up in other stages of the ITIL lifecycle. Some problems are received by the service desk, […]

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5 Objectives of Release and Deployment Management

January 20, 2025January 22, 2025 Leanie Louw

The ITIL Service Transition stage of the ITIL lifecycle has several core processes. ITIL training tells us that none are integral to this stage than the release and deployment management process. Without this process, the Service Transition stage would mean nothing. As described in online ITIL courses, the Service Transition stage is the link between […]

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Business Impact and Risk Analysis in ITIL Service Design

January 20, 2025January 22, 2025 Leanie Louw

Risk analysis and business impact analysis are two important aspects of the ITIL training, specifically in the ITIL Service Design Stage of the ITIL Service Lifecycle. Risk analysis deals with minimizing the likelihood of service downtime due to problems that are likely to occur. The business impact analysis deals will minimizing the financial and soft […]

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18 Project Manager Interview Questions & Answers

We've gathered the 18 Project Manager Interview Questions that you will be asked most probably in your project manager interview session. Get ready for your job interview session.

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Quiz: What should your salary be if you work in the US?

Answer the following questions and we will show you the average project management salary in the US!

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PMP Salary All Aspects: How much will you earn if you get PMP?

You know PMP- Project Management Professional certification is very important to project managers. As a cost savvy project manager, equally important is the PMP Salary hike expected or what is my ROI- Return on Investment. You can understand the PMP salary increase, the cost involved, benefits both tangible and intangible from PMP Certification.

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