service design

Get the Scoop on ITIL Service Design

Service design is the second stage of the ITIL Lifecycle and ensures the design of new services or the redesign of existing services to meet the strategies generated during the Service Strategy phase. Based on the developed strategies during the first stage of the ITIL Service Lifecycle, new services or changes to existing services are […]

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ITIL framework

ITIL Framework in 5W1H

What is ITIL framework? Why is ITIL framework the talk of the town? What are the benefits? Let us explore the ITIL framework to get a low down on it. Delving into ITIL framework Have you heard of the 5W1H? Using this technique, you can understand a topic in its entirety. So, what is this technique? Answer […]

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