Service design is the second stage of the ITIL Lifecycle and ensures the design of new services or the redesign of existing services to meet the strategies generated during the Service Strategy phase. Based on the developed strategies during the first stage of the ITIL Service Lifecycle, new services or changes to existing services are […]
Tag: ITIL management
What is ITIL and What Does ITIL Foundation Mean?
Let us understand what is ITIL. To answer the question what is ITIL we need to get a holistic picture of ITIL. What is ITIL, what is ITIL foundation, and why so much buzz around it? How is ITIL going to help the industry? What is ITIL to me as an individual? What is ITIL […]
ITIL Framework in 5W1H
What is ITIL framework? Why is ITIL framework the talk of the town? What are the benefits? Let us explore the ITIL framework to get a low down on it. Delving into ITIL framework Have you heard of the 5W1H? Using this technique, you can understand a topic in its entirety. So, what is this technique? Answer […]
ITIL Exam: How Can I Pass the ITIL Exam in 1st Attempt?
Are you interested in understanding the ITIL Exam? Are you contemplating ITIL Exam to be certified? Do you want to know what are the benefits of ITIL Exam? Then, this post will help answer your questions. What is ITIL? Before we go to what ITIL Exam is, you probably would want to understand what is […]