What is Cost of Poor Quality (COPQ) or Cost of Quality (COQ)? The Cost of Quality, abbreviated as COQ, is just another term for Cost of Poor Quality, abbreviated as COPQ. Let us briefly try to understand what COPQ means according to Six Sigma principles. It is another common metric used for Six Sigma projects […]
Tag: Critical to Quality
Six Sigma Critical to Quality: 7 Steps to Produce CTQ Tree
In 6 Sigma, CTQ is an acronym that stands for Critical-To-Quality. Customer requirements, which are identified as CTQs, are actually a handful of elements that are considered critical to the executive team in determining the success of the project/product/process. CTQ trees were originally developed as a part of the Six Sigma approach. However; you can […]