Most Six Sigma projects follow the DMAIC protocol. As you would learn during online Six Sigma Green Belt courses on the topic, DMAIC stands for Define, Measure, Analyze, Improve, and Control. In this article, we will focus on the first element of the Six Sigma approach – The six Sigma Define Phase – and the most […]
Tag: business case
ITIL Definitions: How Well Can You Define Your Business Cases and Risks?
If you’re an owner of an IT company or the head of an IT service provider division, there are some important ITIL definitions that you need to know by heart. The most important of these ITIL definitions are the ITIL definition for The Business Case and the ITIL foundation training definition for Risk. These ITIL definitions […]