ITIL Financial Management for IT services: Is Finance Part of Your Service Strategy?

The Service Strategy stage of the ITIL lifecycle for services is the stage where IT strategies are aligned with business strategies. Risks are determined, ITIL demand management processes are performed, the service portfolio is reviewed and finally ITIL financial management processes are followed. The ITIL Service Strategy and all the other stages of the ITIL […]

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Service asset and configuratin management

IT Service Asset and Configuration Management: All You Need to Know

ITIL Change Management is an important process in the ITIL Service Transition stage of the ITIL service lifecycle and service asset and configuration management is part of the change management process. There are several definitions, goals, and objectives that a service owner must understand in order to successfully apply service asset and configuration management. These […]

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Project Overruns Caused by Non-Project People or Business People

In many organizations, project managers or the project management team is responsible for the project’s success. Project Management Office assigns PMs, creates processes, documents, and governance for project management. While there are several stakeholders and roles that can affect project delivery, project management roles are considered as the main accountable for project success in many […]

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