IT Architecture Design is one of the important aspects of Service Design as explained in ITIL training. The purpose of IT architecture is to build a solid foundation on which new services or updates of existing services can be built – similar to building a solid foundation for a new building. The work of architectural […]
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In project management, there are ten knowledge areas. The first one is the project integration management. And the first project integration management process is developing project charter. Then the second process begins, and as defined in project management professional certification it is developing project management plan. Develop Project Management Plan Process belongs to the planning […]
Different project perspectives can be determined according to the side you are standing. A project is a complex endeavor with a beginning and an end. The project creates a unique product, service or result at the end of the project life cycle. There are internal and external stakeholders involved in a project and the project […]
Identification of Business Requirements is an important part of the ITIL Service Design stage of the ITIL Service Lifecycle as discussed in ITIL online courses. The IT Service owner needs to know the business requirements to be able to offer a service catalog with acceptable service quality. ITIL foundation training teaches that new services or updates […]
An IT company’s service portfolio consists of services that are categorized into three parts. These are services in the development pipeline, services that are operational and services that are retired. Service managers manage and control all of these through service portfolio management. Service portfolio management belongs to the Service Strategy phase of the ITIL Lifecycle. […]
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